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Six Methods for Hiring Successful Telesales Professionals
By Tom Danko | April 4, 2009
Hiring successful telesales powerhouses can make all the difference in creating success for your business. The right telesales staff will increase your profits and create a positive image about your business in the minds of customers. There are many things to keep in mind when looking to hire telephone salespeople.
The following are the six tips to keep in mind for hiring successful telesales powerhouses including: verifying the applicant’s job experience, properly confirming their references, seeking qualified business referrals, interviewing them by phone, checking on their record of results and going with your gut.
The first tip for finding qualified telemarketers is to take the time to properly verify their job experience. You should never consider hiring inexperienced telesales people because this business is complex and takes a great deal of time and training to perfect the needed skills.
Tip number two to employing good telephone salespeople is to properly confirm their references. Their previous employer or client can let you know exactly how this candidate has been at achieving their sales goals and maintaining a professional image.
The third key for finding qualified telemarketers is to ask for referrals from other businesspeople in similar businesses. If you know a company that has achieved good results with telemarketers, you should inquire as to how they found them so you can follow the same steps and secure qualified professional telephone salespeople for your organization.
The fourth tip for employing good telephone salespeople is to interview them by phone. This dialogue should be like a tryout for the position and you can even have candidates for the job do a sales call role-play to analyze their abilities.
Tip number five for finding qualified telemarketers is to validate their history of results if at all feasible. Bona fide powerhouse telemarketers have their closing ratios memorized and can easily provide you with their sales numbers, because being an powerhouse means knowing how many numbers they have to call before they make a sale.
The sixth and final key to employing good telephone salespeople is to trust your instincts. Once you have spoken to the potential candidates on the phone you should have a pretty good idea of what kind of impression they will make on your clients and how they will represent your company.
Using these six strategies for hiring outstanding telesales professionals enables you to hire experienced professional telesales people that can have a tremendous impact on your profit margin. Locating exceptional telemarketers to employ can be hard, but it is worth the nuisance because of the value they bring. When you think about it, they have a great influence over how moneymaking your company will be.
Topics: Lead Generation |